OUR STORY

Results, not reports

Amicus was founded by a team of seasoned professionals who share a fundamental belief in delivering real, measurable results for clients, not just strategy reports.  Leveraging our experience from large blue chips as well as fast-moving startups, we bring the expertise required to step directly into our client's business and deliver results rapidly.

Our methodologies include classic strategy frameworks and design thinking as well as the very latest AI-supported tools to accelerate growth and reduce cost. Moreover, we offer expensive expertise and interim management support in digital transformation and venture building.

OUR APPROACH

A trusted partner

At Amicus we pride ourselves on our hands-on, practical approach to delivering business results. We use tested methodologies to provide fresh perspectives for our clients and avoid distractions, hype and buzzwords.

Above all, we aspire to be a trusted partner, challenging our clients in constructive ways and structuring projects to deliver the best value for our clients.

Product / Service Design and Innovation

• Re-imagination and redesign of mortgage proposition for leading UK high-street bank, including service strategy, prototype/MVP design and delivery of first release
• Global leader in travel services: Creating service strategy, roadmap, new customer experience and redesigning customer portal and mobile app. Immersive insight, proposition development, agile design and delivery of first release
• Global telecoms group: Big data monetisation. Concept development and design of a dynamic executive dashboard (Tableau)

• Product strategy and design of first release for wearables-based wellness solution, significantly increasing this AIM-listed client’s stock market value.
  
• Global energy company: digital retail strategy and vision, followed by creation of a Digital Accelerator (scalable delivery of digital prototyping)
• Business transformation for International retail group: Service strategy followed by design and launch of new digital propositions
• Service strategy and digital delivery of a new “Citizen Experience” for a leading UK public sector organisation. Winner of “Best Digital Project of the year”
  
• Creating a new employee experience for a global consumer goods giant, including employee experience vision and piloting an AI-driven chatbot service for employees.

• Designing and developing a new cross-platform digital experience for a leading global telecoms firm, including e-shop, content, media, social networking and communication services for mobile, web, TV and tablet platforms
  
• Design and development of Asset Tracking/M2M solution for global logistics firm, including developer portal and data/API marketplace
• Product strategy, Concept development, and UX design for a ground-breaking enterprise collaboration solution for a leading Telecom OEM. Competitive analysis, Pricing recommendations, Go-To-Market strategy
  
• Product roadmap and service design for a quad-play operator in the Middle East, including user experience for eShop, Self-care, mobile, web and TV

Business strategy

• Developed business unit strategy for a global software corporation, resulting in new organisation with global P&L focus and best-in-class business planning processes
• Developed business plan for the launch of a full-service telecom operator
• Designed channel strategy for a leading mobile network operator
• Developing business strategy for industrial conglomerate
• Delivered Sustainability strategy for Construction and Property company

Venture building and Entrepreneurship

• Developing and implementing Product- and Go-to-market strategy for Extended Reality (XR)/Metaverse hardware and AI/ Machine-learning-powered software
• Building Product Management and UX team at deep-tech scale-up company. Implementing Design Thinking methodologies and embedding UX in software development process
• Built Sales, Marketing, Operations & Customer Service teams for a Platform-as-a-service company
• Programme-managed the pan-European launch of a Telematics venture for a Big-3 US car company, covering launch strategy, partner strategy, marketing, sales and service.

Mergers & Acquisitions

• Performed due diligence for a pan-European telecom holding company
• M&A support for a leading European Automotive group

Operations Excellence

• Implemented a Best-in Class R&D process for a global software corporation resulting in best-in-class product development processes and reduced time-to-market for new software releases, as well as redesign of software maintenance process and handling
• Implemented an integrated supply chain for a mobile phone manufacturer, delivering reduced time-to-market, lower cost and 30% lower inventory levels
• Implemented new Customer Outcomes framework for major bank to meet regulatory compliance.